Privacy Policy

Any personal information we may collect will be used by us only to respond to your inquiry or process an order. We may also use any personal information provided by you to measure the use of our site and to improve its content.

Email contact and how we handle emails

It is the policy of European Gutters to send our members and customers emails throughout the purchasing process and other newsletter emails they elect to receive.

Membership Registration

Our site's registration form requires you to provide us with contact information and may also require demographic information.

Security of information

Unfortunately, no data transmission over the internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information you transmit.

Links to other sites

We provide links to websites outside our own. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website.

Umami Analytics

We use our self-hosted Umami Analytics service to measure website visits, traffic sources, page performance, and interactions. We also use session replay and heatmaps to understand how visitors navigate the site and where they encounter friction. Information entered into form fields is excluded from recordings. This information helps us improve the website and is not used to identify individual visitors.

Google Analytics, Microsoft Clarity and Ahrefs Web Analytics

We use Google Analytics to understand visits, traffic sources, and website performance. Microsoft Clarity provides additional heatmaps and session recordings so we can identify usability problems; content entered into form fields is masked. We also use Ahrefs Web Analytics to measure aggregated traffic trends. Ahrefs Web Analytics does not use cookies or collect personally identifiable information by default. These services help us assess marketing performance and improve the website.

If you contact us through the website, we use the information you provide only to respond to your enquiry, prepare project guidance, or arrange the delivery of requested services. We do not sell personal information, and we only share it with service providers when it is necessary to operate the website or fulfil a legitimate business request.

You can contact us at any time to ask what information we hold about you, request a correction, or raise a privacy concern. We will review the request promptly and respond in line with our obligations under New Zealand privacy law.

Problems or questions

If you have any further queries relating to our privacy policy or if you have a problem or complaint, please get in touch with us at admin@europeangutters.co.nz.